Shipping policy
Processing Time:
Orders are processed within 1–3 business days after payment confirmation (excluding weekends and holidays).
Shipping Times (U.S.):
- Standard Shipping: 7 to 21 business days
International Shipping:
Currently available to select countries. Delivery may take 7–21 business days depending on destination and customs.
Tracking:
All shipped orders include tracking information. You will receive a tracking link once your order has been dispatched.
Lost or Delayed Packages:
We are not responsible for delays caused by carriers or customs, but we’ll help you track and resolve issues.
Contact:
support@kaekae.com