Privacy policy

Last updated: October 20, 2025

KAE KAE (“we,” “our,” or “us”) operates this store and website — https://kaekae.com — including all related content, features, tools, products, and services (the “Services”).
This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase through our website or otherwise interact with our Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we say “personal information”, we mean any information that identifies, relates to, or could reasonably be linked to an individual.

We may collect the following categories of personal information depending on your interactions with us and applicable law:

  • Contact Information: name, billing and shipping address, phone number, email address.

  • Payment Information: credit/debit card numbers, transaction details, payment confirmation. (Processed securely by Shopify Payments or other payment gateways; we do not store your full payment data.)

  • Account Information: username, password, and preferences.

  • Order & Transaction Information: products viewed, added to cart, purchased, returned, or exchanged.

  • Device & Usage Information: IP address, browser type, device ID, and usage data collected automatically through cookies or analytics tools.

  • Communications: any messages or inquiries you send to our customer support.

We do not knowingly collect data from children under the age of 16.

2. How We Collect Information

We collect personal information from:

  • You directly, when you create an account, place an order, or contact us.

  • Automatically, through cookies, web beacons, and analytics tools when you browse our site.

  • Third-party service providers, such as Shopify, payment processors, shipping carriers, and marketing platforms.

  • Business partners and advertising networks, where permitted by law.

3. How We Use Your Information

We may use your information for the following legitimate business purposes:

  • To Provide and Improve Our Services – process payments, fulfill and ship orders, manage returns, and personalize your shopping experience.

  • To Communicate With You – respond to inquiries, provide customer support, send order confirmations, or account updates.

  • For Marketing and Advertising – send promotional messages or show you relevant ads based on your browsing behavior (with your consent where required).

  • To Ensure Security and Prevent Fraud – authenticate accounts, detect and prevent fraudulent or illegal activity.

  • To Comply with Legal Obligations – respond to lawful requests, enforce our Terms of Service, and meet tax or regulatory requirements.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality.

  • Analyze site performance and traffic.

  • Personalize content and advertisements.

You can control cookie preferences through your browser settings or opt out of personalized ads through Google Ads Settings or Shopify’s privacy tools.

5. How We Share Your Information

We may share personal information as follows:

  • With Shopify, which powers our online store. Shopify collects and processes data as described in its own Shopify Privacy Policy.

  • With service providers (e.g., payment processors, shipping carriers, cloud storage, customer service platforms) who assist us in operating the Services.

  • With advertising and analytics partners, such as Google or Meta, for marketing and performance analysis (only with appropriate consent where required).

  • For legal, safety, or compliance reasons, such as to comply with law enforcement requests, enforce our rights, or protect against fraud.

  • In business transfers, such as a merger, sale, or acquisition.

We do not sell your personal information.

6. Data Retention

We retain your personal information as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, it will be securely deleted or anonymized.

7. Security

We implement industry-standard safeguards including SSL encryption and secure hosting via Shopify.
However, no system is 100% secure, and we cannot guarantee absolute security of your data in transit or storage.

8. International Data Transfers

Your information may be transferred and processed in other countries where our service providers (including Shopify) operate.
If you are located in the European Economic Area (EEA) or the UK, such transfers are made under approved mechanisms like the EU Standard Contractual Clauses or equivalent safeguards.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

  • Access / Right to Know – request a copy of the personal data we hold about you.

  • Correction – request that we correct inaccurate or incomplete data.

  • Deletion / Right to Erasure – request deletion of your personal data, subject to legal obligations.

  • Portability – request transfer of your data to another service.

  • Opt-Out of Marketing – unsubscribe from marketing emails by clicking “Unsubscribe” or emailing us at support@kaekae.com.

You may also exercise these rights by contacting us directly (see Section 12 below).
We will verify your identity before fulfilling your request as required by law and will not discriminate against you for exercising your rights.

For Shopify-specific data requests, please visit the Shopify Privacy Portal.

10. Third-Party Links

Our website may contain links to third-party sites or apps.
We are not responsible for the content, privacy, or security practices of these third-party platforms.
We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our Services are not intended for children under the age of 16.
We do not knowingly collect personal data from minors.
If you believe a child has provided personal data to us, please contact us immediately for deletion.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

KAE KAE
📍 2120 1st Ave N Unit B-6, Seattle, WA 98109, USA
📧 support@kaekae.com